In the hands of specialists

Board-certified physicians at Centro Quirúrgico Mayan.

Dr. Juan de Dios Velasco Solórzano, Orthopedic Surgeon

Dr. Juan de Dios Velasco Solórzano

Orthopedic Surgeon · Joint Reconstruction · Cancún

Board-certified by the Mexican Council of Orthopedics and Traumatology, with fellowship training in joint reconstruction, arthroscopy, and shoulder surgery across Mexico, Colombia, the United States, and Spain.

Read full bio →

Protocols delivered in Cancún

Three cell products. One accredited laboratory.

Stem cells in Cancún

Mesenchymal stromal cells from the Wharton’s jelly of screened donor cord tissue, expanded in culture. Given intravenously or intra-articularly.

Muse cells in Cancún

An SSEA-3 marked subpopulation, roughly one to three percent of a mesenchymal pool. Given intravenously. Trial evidence is early-phase.

Candidacy, dose, and route are set by a board-certified physician after review of history, imaging, and labs. Written consent precedes administration. Follow-up at two, six, and twelve weeks.

All protocols and conditions

Laboratory and release testing

Both locations are supplied by a single ISO-accredited laboratory operating to GMP standards. Each batch is tested for viability, sterility, and identity before release. Identity testing does not measure potency, and no standardized potency assay exists across the field.

Our care & accommodation partners

Presidente InterContinental Cancún Resort

A five-star beachfront resort in the Hotel Zone, minutes from the clinic: private beach, spa, and multiple pools, with partner rates and an in-hotel TrueCell concierge for patients.

Hotel Zone
Blvd. Kukulcan, 77500 Cancún, Q.R., México

Krystal Urban Cancún & Beach Club

A modern boutique hotel with exclusive beach club access, well-located and more intimate, for patients who prefer a calmer setting over a large resort. Partner rates and concierge coordination included.

Downtown Cancún
Av. Náder, 77500 Cancún, Q.R., México

Travel to Cancún

Nonstop from 50+ cities.

Direct into CUN

Cancún International takes nonstop flights from more than 50 U.S. and Canadian cities, most under three hours. The clinic is 20 to 30 minutes away, on Av. Bonampak at the entrance to the Hotel Zone.

Arranged in advance

Flights are timed around the procedure date, rooms booked at preferred rates near the clinic, and appointments scheduled with the clinical team.

On the ground

A bilingual coordinator and driver meet arriving patients at the terminal, then handle every transfer between hotel, clinic, and airport for the length of the stay.

Questions?

If a question is not covered here, get in touch.

Why would I choose Cancún over Tijuana?

If you can drive to San Diego, Tijuana is usually simpler and less expensive to reach. Cancún makes sense when a direct flight beats a connection to the border, which is the case for most patients east of the Rockies, in Canada, or in Europe, and when recovering somewhere restful matters.

Where exactly are procedures performed in Cancún?

All TrueCell procedures in Cancún take place at Centro Quirúrgico Mayan, inside the KUN Building on Av. Bonampak in downtown Cancún, a COFEPRIS-licensed surgical facility (licence 22-AM-23-005-0002) with hospital-grade suites, anesthesiology, and imaging support.

Are the same protocols available as in Tijuana?

Yes. Stem cell (UC-MSC), Muse cell, and exosome protocols are delivered under the same clinical standards as the Tijuana location, from the same laboratory, and every protocol is reviewed by a board-certified physician before any recommendation is made.

Do you offer Muse cell therapy in Cancún?

Yes. Muse cell protocols are delivered at Centro Quirúrgico Mayan, and the cells come from the same ISO-accredited, GMP-standard laboratory that supplies Tijuana. Muse cells are a sparse SSEA-3 positive subpopulation of mesenchymal cells, administered by intravenous infusion. Human trials remain small and early-phase; the evidence is reviewed on the Muse cell research page. See the protocols delivered in Cancún.

Is stem cell therapy legal in México?

Yes. Regenerative cell therapies are provided in México under the federal framework administered by COFEPRIS, by licensed, independent Mexican physicians in accredited facilities, and under written informed consent. How that framework compares with the U.S. one is set out in our regulation article.

How do I know TrueCell is legitimate?

Treatment is delivered at Centro Quirúrgico Mayan, a COFEPRIS-licensed surgical facility (sanitary licence 22-AM-23-005-0002), by board-certified physicians working under México's COFEPRIS framework. Cells come from GenNova Stem Cells and every batch is released with a quality certificate; see how batches are tested. The Cancún orthopedic lead, Dr. Juan de Dios Velasco, has 470+ verified patient reviews on Doctoralia and a staff profile at Hospiten Cancún. A physician consultation precedes any commitment, and every plan arrives as a written, itemized quote. A checklist for vetting any clinic, including this one, is on the safety page.

Who is not a candidate?

Common exclusions include end-stage, bone-on-bone joint disease better addressed by replacement; active, uncontrolled inflammatory or autoimmune disease that a specialist must stabilize first; active malignancy or recent cancer treatment without oncology clearance; active infection; pregnancy or breastfeeding; and severe uncontrolled cardiovascular, hepatic, or renal disease. Candidacy is decided on the consultation, before any travel is booked.

Is there an age limit?

There is no fixed age cutoff; candidacy is physiological rather than chronological. For older patients the physician pays particular attention to cardiovascular, hepatic, and renal function and to current medications. Pediatric cases are limited to specific programs, such as the autism protocol, and always require guardian consent and individual physician review.

When will I see results?

It varies by condition and by person. For joint protocols, functional change typically begins in the 4 to 6 week window and peaks at 3 to 6 months. Neuropathy and systemic protocols often show first signals within weeks, with the primary assessment at 3 to 6 months. Some patients notice little or no change. The infused cells themselves are cleared within days; the timeline reflects the immune and tissue response that follows, described in how long infused cells stay in the body.

How long do results last?

Published joint-therapy trials report pain and function gains sustained at 12 months, and one randomized trial found benefit still separating from control at four years after a single injection. Durability differs by condition, severity, and individual biology, and some patients consider maintenance treatment. Realistic durability for a specific case is discussed at the consultation.

How many sessions will I need?

Many joint protocols are completed in a single visit. Systemic, autoimmune, neurological, and longevity protocols may be staged across more than one session over several months. The expected number of sessions is stated in the written plan and quote before travel.

Do you guarantee results?

No. Regenerative medicine is an emerging field: individual results vary, not every patient is a candidate, and no outcome, benefit, timeline, or cure is promised. The evidence supports a directional case for many indications and is weaker for some than others; where a specific case sits is stated at the consultation.

What does stem cell therapy cost in Cancún?

It depends on the protocol, cell type, and number of sites, so there is no flat price. After a physician reviews the case on a complimentary consultation, a written, itemized quote covering everything is provided before anything is scheduled. Treatment is self-pay; many patients use HSA/FSA funds or medical financing. A non-binding estimate is available on the cost page.

Will my U.S. or Canadian insurance cover any of this?

In almost all cases, no. Regenerative cell therapies are considered investigational in the U.S. and Canada and are generally not reimbursed, so treatment is self-pay. Itemized documentation is provided for your records; any reimbursement is at the insurer's discretion.

How long should I plan to stay?

Plan for the procedure day plus a few days of recovery before flying home. Most protocols are outpatient; the additional days exist so that you rest before a flight rather than immediately after a procedure. Your coordinator confirms the exact window once the protocol is set.

Can I combine treatment with a vacation in Cancún?

Many patients do; the clinic is minutes from the Hotel Zone. The usual pattern is treatment early in the trip with recovery days after. The physician sets post-procedure guidelines, typically limits on sun, pools, alcohol, and strenuous activity in the first days, and the coordinator plans the itinerary around them.

Is it safe to travel to Cancún for medical care?

Patients stay in Cancún's Hotel Zone and are treated minutes away in the city centre, one of the most visited and security-conscious tourist districts in México. A coordinator and private driver handle every transfer from arrival to departure, so the itinerary is door to door throughout.

Do I need to speak Spanish?

No. A bilingual coordinator is with you from arrival through departure, and the clinical team works with international patients daily.

What medical records should I send before travelling?

For joint and orthopedic cases: recent imaging (MRI is ideal, X-ray is acceptable) and a brief history of the problem. For systemic, autoimmune, and neurological cases: recent labs, a current medication list, and any relevant specialist notes. Send what you have; the coordinator will say exactly what the physician still needs.

What about follow-up care after I return home?

Before you fly home you receive a written aftercare protocol. The coordinator remains your point of contact, and progress is tracked through remote check-ins at 2, 6, and 12 weeks by video or phone, the same follow-up every international patient receives.

How do I get started?

Book a complimentary video consultation. A board-certified physician reviews your imaging and history and determines whether you are a candidate. If you are, you receive a personalized protocol and quote, and the coordinator arranges flights, hotel, and transfers. If you are not, you are told so on the call.