Stem cells flown in the day of your procedure.
Cells leave the lab and arrive at the clinic on treatment day — never sitting on a shelf, never refrozen.
01 / Flights
Getting here is easier than you think.
San Diego International (SAN) is a short, direct flight from most major US and Canadian cities. We help you pick the right one.
San Diego is the gateway.
SAN sits twenty minutes from our Tijuana clinic and takes direct flights from most major North American cities daily. After your consultation is confirmed, our team recommends the best flight options for your departure city, budget, and treatment dates. From the moment you step off the plane, a professional chauffeur is waiting at SAN arrivals in a private Mercedes Sprinter — from then on, you don’t lift a finger.
- Direct flights from most major US and Canadian cities
- One of the closest US airports to the Mexican border
- Mercedes Sprinter and professional chauffeur waiting at arrivals
- 20-minute private transfer from airport to clinic
- Arrival timed against your treatment schedule
Destination
San Diego (SAN)
Airport to clinic
~20 minutes
Recommended arrival
Day before treatment
Average flight time
2–5 hours (domestic US)
Common departures
Toronto, Calgary, Phoenix, LA, Dallas, Chicago
Ground transport
Mercedes Sprinter, professional chauffeur
02 / Accommodations
Two stays. Both handpicked.
You recover at Hospital Blue’s in-house luxury suites or at the Pueblo Amigo casino-resort — both within minutes of the clinic, both arranged and confirmed before you arrive.
Show up. Settle in. Recover well.
Patients stay either at Hospital Blue, in its in-house luxury suites with on-site clinical care, or at the Pueblo Amigo casino-resort — both vetted by our team, both secure, both minutes from the clinic. Your room is reserved and confirmed before you arrive. No deposits, no surprises at check-in.
Your stay also covers the 1–3 days of post-treatment monitoring our doctor recommends after most protocols. You rest where you’re comfortable, and we check on you daily — not in a recovery ward.
- Hospital Blue suites with in-house high-end care, or Pueblo Amigo casino-resort
- 1–3 days of post-treatment monitoring built into the stay
- Private room with en-suite, daily housekeeping, breakfast included
- Wi-Fi, air conditioning, and in-room safe
- Daily private transport between accommodation and clinic
- Companion rooms available at a reduced rate
Properties
Hospital Blue or Pueblo Amigo
Post-treatment monitoring
1–3 days, at your stay
Room type
Private suite with en-suite
Meals
Daily breakfast included
Clinic transport
Mercedes Sprinter, daily
Extra nights
Available on request
The doctor who consults is the doctor who treats.
Same physician from your first review to the moment cells are administered. No handoffs, no surprises.
Three years of 24/7 follow-up.
Your case manager and the TrueCell team stay reachable — for questions, concerns, or check-ins — for three full years after you go home.
03 / Concierge & Transport
Zero logistics. Complete peace of mind.
From the moment you land to the moment you walk through our clinic doors — every step is handled for you.
Door to door, on us.
You should be focused on healing, not navigation. A professional chauffeur meets you at San Diego Airport in a private Mercedes Sprinter, and from that moment on you never have to figure out a thing. Your medical coordinator accompanies you across the border through a dedicated medical fast-pass lane — no general queues, no uncertainty. The same vehicle brings you to and from the clinic every day of your stay.
Throughout the trip, a dedicated 24/7 case manager is one message away, and the wider TrueCell team is reachable around the clock. Because the same doctor who reviewed your case is the one who administers your treatment, nothing gets lost in translation between visit and procedure.
- Mercedes Sprinter with professional chauffeur at SAN arrivals
- Medical border fast pass, typically under 5 minutes
- Dedicated 24/7 case manager throughout your stay
- Same doctor for your consultation and your procedure
- Daily private transport between accommodation and clinic
- Companions travel with you at no extra charge
- Return transfer to SAN on your departure day
Pickup point
San Diego Intl (SAN)
Border crossing
~5 min via medical fast pass
SAN to clinic
~20 minutes total
Vehicle
Mercedes Sprinter, chauffeured
Companions
Welcome, no extra charge
Case manager
Dedicated, 24/7
04 / What’s included
Inside your travel package.
Six services bundled into every treatment trip. Tap each to expand.
Round-trip airport transfers Mercedes Sprinter and chauffeur, San Diego ↔ Tijuana clinic.
A professional chauffeur meets you at SAN arrivals with a sign displaying your name and takes you directly to the clinic in Tijuana — door to door, no stops. The entire transfer takes around 20 minutes from the airport.
What to expect: Private Mercedes Sprinter, bottled water and phone chargers on board, chauffeur handles all border crossing procedures on your behalf, direct route with no shared rides.
Return trip: Same private transfer back to SAN on your departure day, timed so you arrive with buffer before your flight. Companions ride at no extra charge.
Accommodation with post-treatment monitoring Hospital Blue suites or Pueblo Amigo casino-resort.
You stay either at Hospital Blue, in its in-house luxury suites with on-site clinical care, or at the Pueblo Amigo casino-resort — both vetted by our team, both secure, both minutes from the clinic.
Room: Private suite with en-suite bathroom, fresh linens, daily housekeeping, AC, Wi-Fi, in-room safe, daily breakfast included.
Monitoring built in: The 1–3 days of post-treatment observation our doctor recommends happen at your accommodation, not in a recovery ward. We check on you daily.
Flexibility: Extra nights available if your treatment plan is extended. Companion rooms at a reduced rate.
Daily clinic transportation Private Sprinter between accommodation and clinic.
Every treatment day, the same private Mercedes Sprinter and chauffeur pick you up from the lobby and drive you directly to the clinic. After your session, you’re brought back — never any rideshare, no figuring out directions.
How it works: Chauffeur waits in the lobby at your scheduled time; direct route under 10 minutes; multiple trips per day if your plan requires it; companions ride along at no extra cost.
Rest days: Transportation to local restaurants or pharmacies can be arranged through your case manager.
Dedicated 24/7 case manager Your bilingual point person throughout the trip.
A dedicated, bilingual case manager is assigned to you for the duration of your stay — reachable around the clock. Fluent in English and Spanish, they accompany you to every appointment and translate medical conversations in real time.
Before you arrive: Introductory call, packing-list help, full itinerary shared in advance.
During your stay: Available 24/7 by phone, text, or WhatsApp. The wider TrueCell team backs them up at every hour.
After treatment: Reviews your aftercare instructions, ensures you leave with all documents and prescriptions, coordinates your return transfer — and stays your point of contact long after you fly home.
Border crossing assistance We manage the paperwork and logistics.
Crossing the US–Mexico border is the part most patients worry about — but with the right timing and route, your crossing typically takes under 15 minutes. Your driver handles the entire process while you stay in the vehicle.
Going to Tijuana: Timed to avoid peak traffic; no forms to fill out for US or Canadian citizens; only a valid passport required.
Returning to the US: Northbound crossing timed to minimize wait. Driver uses SENTRI or Ready Lane where available. Average return: 15–30 minutes.
What to bring: Valid passport. Original-label prescription medications. We provide a clinic letter confirming medical travel if needed.
Three years of 24/7 follow-up Our team stays reachable long after you fly home.
From the moment you land in San Diego, our support line is always open — and it stays open for three full years after your treatment. Calls go to a member of our patient care team who has access to your file and knows your history.
Covered: Post-treatment questions, urgent medical concerns, travel disruptions, pharmacy and restaurant recommendations — during your stay and for years after.
How to reach us: Direct phone line, SMS, or WhatsApp, 24/7. Average response time under 5 minutes.
The long view: Periodic check-ins from your case manager, help coordinating with your primary care physician, and a standing offer to revisit your protocol as your case evolves — for three full years.
Same-day cell delivery from the lab Your stem cells are flown in the morning of your procedure.
Stem cells are a living biological product — how they’re handled between the lab and your body matters as much as the protocol itself. Every cell preparation administered at TrueCell is flown in directly from our partner lab on the day of your procedure.
Why it matters: No long storage on a clinic shelf, no refreezing, no extended cold-chain risk. The cells arrive viable, validated, and ready — and are administered within hours of leaving the lab.
Chain of custody: Our team picks up the shipment, verifies labeling and viability against your case file, and hands it directly to the doctor who treats you.
