Terms & Conditions

These Terms and Conditions ("Terms") govern your access to and use of the website operated by TrueCell ("TrueCell", "we", "us", or "our"), located at Tijuana, Baja California, México, and any related services, content, or communications (collectively, the "Services"). By accessing the Services you agree to be bound by these Terms. If you do not agree, please discontinue use of the Services.

1. No Medical Advice

The information conveyed on the TrueCell website is not intended to act as a substitute for professional medical advice, or to diagnose, treat, cure, mitigate or prevent any disease or serious medical condition. All content, including text, blog posts, educational materials, graphics, images and information, contained on or available through this website is for general information purposes only. Such content is not intended to replace an evaluation with a qualified healthcare professional of your choosing and is not intended as medical advice. We do not provide medical advice on this website and are not responsible for your reliance on any information provided on this website.

2. Regulatory Status of Therapies

Many therapies available at TrueCell are not approved by the U.S. Food and Drug Administration and are offered and provided by licensed medical professionals acting in their sole and independent discretion under the Mexican regulatory framework. Certain of these therapies may be characterized as novel or experimental and as such their safety and efficacy may not be fully established by conventional means. While we endeavor to provide accurate information about the therapies we offer, we make no guarantees regarding their effectiveness or suitability for your unique needs.

3. Independent Medical Practice

Medical services available to clients of TrueCell are provided by an independent medical practice. Prices and services may vary per location and are subject to change without warning. Terms and restrictions may apply to any service, promotion, or program described on the Services.

4. Testimonials and Results

Testimonials on our website reflect real life experiences and opinions of our clients, apply solely to the relevant individual, and are not necessarily representative of all clients who purchase TrueCell products and services. Results do vary, all clients will not have the same experience, and some services may be unsuccessful. Testimonials are not intended to make claims that our products or services diagnose, treat, cure, mitigate or prevent any disease.

5. Eligibility and Use of the Services

You must be at least 18 years of age to use the Services or to submit any inquiry through the Services. You agree to provide accurate information and to use the Services only for lawful purposes. You may not interfere with or attempt to gain unauthorized access to any portion of the Services or any system or network connected to the Services.

6. Intellectual Property

All content on the Services, including text, graphics, logos, images, photographs, videos, and software, is owned by or licensed to TrueCell and is protected by applicable intellectual property laws. You may view and download content for personal, non-commercial use only. Any other use, including reproduction, modification, distribution, or republication, requires our prior written consent.

7. Third-Party Links

The Services may contain links to third-party websites or resources. We are not responsible for the availability, accuracy, content, products, or services of any third-party site. Your use of any third-party site is at your own risk and subject to that site's terms.

8. Disclaimer of Warranties

The Services are provided on an "as is" and "as available" basis. To the fullest extent permitted by law, TrueCell disclaims all warranties, express or implied, including, without limitation, warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranties arising from course of dealing or usage of trade. We do not warrant that the Services will be uninterrupted, secure, or error-free.

9. Limitation of Liability

To the fullest extent permitted by law, TrueCell, its affiliates, and their respective officers, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or any loss of profits, revenues, data, or goodwill, arising out of or in connection with your access to or use of the Services. Our aggregate liability for any direct damages shall not exceed one hundred U.S. dollars (US$100).

10. Indemnification

You agree to defend, indemnify, and hold harmless TrueCell and its affiliates from and against any claims, liabilities, damages, losses, and expenses, including reasonable legal fees, arising out of or in any way connected with your use of the Services, your violation of these Terms, or your violation of any rights of another.

11. Privacy

Your use of the Services is also governed by our Aviso de Privacidad (Privacy Notice), which describes how we collect, use, and protect your personal information.

12. Changes to These Terms

We may update these Terms from time to time. The "Last updated" date at the top of this page indicates when these Terms were last revised. Your continued use of the Services after any change constitutes your acceptance of the revised Terms.

13. Governing Law

These Terms are governed by the laws of the United Mexican States, without regard to its conflict of laws principles. Any dispute arising from these Terms or your use of the Services shall be subject to the exclusive jurisdiction of the competent courts of Tijuana, Baja California, México.

14. Contact

Questions about these Terms may be directed to info@truecellgroup.com.

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